Impact of Digital Marketing on Impulsive Buying Behavior

Authors

  • Rabia Mehmood Qureshi Iqra University, Karachi, Pakistan. Author
  • Shaheryar Rashid CEO, SSJ Consultants (Pvt) Ltd. Karachi, Pakistan. Author

DOI:

https://doi.org/10.52633/jms.v5i1.284

Keywords:

Digital Buying, Impulse Buying Behaviour, Social Media Marketing

Abstract

Digital marketing is one of the most cost-effective and measurable methods used by small businesses and multinationals to track, monitor and target their audience’s preferences through digital Marketing platforms like social media marketing, email marketing, and mobile marketing by running different campaigns (for example awareness, consideration, and conversion) accordingly to get the best results. The study investigates the impact of digital marketing on impulsive buying behavior in the Pakistani context. This research will focus on gaining insights into impulsive buying behavior through digital marketing, which associates with firms, items, and brands through online platforms such as email, Facebook, and other applications. The techniques which will be used to measure the impact of digital marketing on impulsive buying are descriptive statistics, correlation, and regression. The findings of this study suggest that digital marketing significantly impacts impulsive buying behavior in the Pakistani context. Specifically, the results indicate that social media marketing has the strongest influence on impulsive buying behavior, followed by email marketing and mobile marketing. These findings imply that companies should focus their digital marketing efforts on these platforms and tailor their campaigns to appeal to the impulsive buying behavior of their target audience in Pakistan. Additionally, companies should monitor and analyze their digital marketing campaigns to ensure that they effectively drive impulsive buying behavior and adjust their strategies accordingly.

Author Biographies

  • Rabia Mehmood Qureshi, Iqra University, Karachi, Pakistan.

    Iqra University, Karachi, Pakistan.

  • Shaheryar Rashid, CEO, SSJ Consultants (Pvt) Ltd. Karachi, Pakistan.

    CEO, SSJ Consultants (Pvt) Ltd. Karachi, Pakistan.

References

Ali, M., U., Uddin, & M. (2016,20111). Consumers’ Attitude towards Online Shopping: Factors influencing Gotland consumers to shop online.

Ali, Z., Ejaz, S., Aleem, A., Saeed, M., M., U., Tahir, F. A., (2015). Understanding Emarketingas a Firm's Promotional tool and Its Impact on Consumer Perception. International Journal of Academic Research in Business and Social Sciences, 5 (3), 365.

Ali, Z., Shabbir, M. A., Rauf, M., & Hussain, A. (2016). To assess the impact of social media marketing on consumer perception. International Journal of Academic Research in Accounting, Finance and Management Sciences , 6 (3), 69-77.

Bala, M., Verma, & D. (2018). A critical review of digital marketing. International Journal of Management, IT & Engineering , 8 (10), 321-339.

Balance, T. (2016). Why Email Marketing Is Still the Best Thing Since Sliced Bread for Business. [online]. Retrieved from Available at: https://www.thebalance.com/email-marketing-2948346[Accessed 19 Nov. 2017].

Baltes, L. P. (2015). Content marketing-the fundamental tool of digital marketing. Bulletin of the Transylvania University of Brasov. Economic Sciences., 8 (2), 111.

Batinic, I. (2015). The role and importance of internet marketing in the modern hotel industry. Journal of Process Management. New Technologies, 3 (3), 34-38.

Bismo, A., & Putter, S. (2019). Application of Digital Marketing (social media and email marketing) and its Impact on Customer Engagement in Purchase Intention: a case study at PT. Soltius Indonesia. In 2019 International Conference on Information Management and Technology (ICIMTech), 1, pp. 109-114.

Blackwell, R. D., Miniard, P. W., & Engel, J. F. (2001). Consumer Behavior. New York: Harcourt College Publishers.

Cetina, J., Cristiana, M., & Raduledcu, V. (2012). “Psychological and Social Factors that Influence Online Consumer Behavior”. Procedia - Social and Behavioral Sciences , 62, 184-188.

Chaffey, D. (2011). E-Business and E-Commerce Management: Strategy, Implementation, and Practice.

Chen, L. (2014). The influence of social media on consumer behavior: An empirical study on factors influencing consumer purchase intention in China under the social media context. Aarhus University.

De Pelsmacker, P., Van Tilburg, S., & Holthof, C. (2018). Digital marketing strategies, online reviews and hotel performance. International Journal of Hospitality Management , 72, 47-55.

Durkin, M., McGowan, P., & McKeown, N. (2013). Exploring social media adoption in small to medium-sized enterprises in Ireland. Journal of Small Business and Enterprise Development , 20 (4), 716-734.

Gazal, K., Montague, I., Poudel, R., & Wiendenbeck, J. (2016). Forest products industry in a digital age: Factors affecting social media adoption. Forest Products Journa , 66 (5), 343-353.

Helm, R., Moller, M., Mauroner, O., & Caonard, D. (2013). “The effects of a lack of socialrecognition on online communication behavior”. Computers in Human Behavior , 29, 1065-1077.

Hollebeek, L. D., & Macky, K. (2019). Digital content marketing's role in fostering consumer engagement, trust, and value: Framework, fundamental propositions, and implications. Journal of Interactive Marketing, 45, 27-41.

Hurley, D. (2016). An Investigation of the Impact of Retargeting Mobile Advertising on Customer’s Purchase Intentions–A Study of the Irish Millennial Market . Doctora dissertation,Dublin Business .

Husnain, M., & Toor, A. (2017). The impact of social network marketing on consumer purchaseintention in Pakistan: Consumer engagement as a mediator. AJBA , 10 (1), 167-199.

Ittaqullah, N., Madjid, R., & Suleman, N. R. (2020). The effects of mobile marketing, discount, and lifestyle on consumers’ impulse buying behavior in online marketplace. Int. J. Sci. Technol. Res, 9(3), 1569-1577.

Kathiravan, C., Mahalakshmi, P., & Palanisamy, V. (2019). Online Impulse Buying Behavior of Consumer Triggered by Digital Marketing. International Journal of Recent Technology and Engineering, 8(256), 648-652.

Kili, C., Leu, D. J., Marttunen, M., Hautala, J., & Leppanen, P. H. (2019). This is an electronic reprint of the original.

Kim, A. J., & Ko, E. (2010). Impacts Of Luxury Fashion Brand’s Social Media Marketing On Customer Relationship And Purchase Intention. Journal of Global Fashion Marketing, 1 (3), 164-171.

Mangold, Glynn, W., & David, J. F. (2009). “Social Media: The New Hybrid Element of thePromotion Mix.”. Business Horizons , 52, 357-365.

Marketo.com. (2017, Nov 19). What is Mobile Marketing? Overview & Resources. [online]. Retrieved from Available at: https://www.marketo.com/mobile-marketing/ [Accessed 19 Nov. 2017].

Merisavo, M., & R., M. (2004). The Impact of Email Marketing on Brand Loyalty. Journal of Product and Brand Management , 13 (6), 498-505.

Mihart, C. (2012). Impact of integrated marketing communication on consumer behaviour: effects on consumer decision–making process. International Journal of Marketing Studies , 4 (2), 121.

Mirabi, V., Akbariyeh, H., & Tahmasebifard, H. (2015). A study of factors affecting oncustomers purchase intention. Journal of Multidisciplinary Engineering Science andTechnology (JMEST), , 2 (1).

Putri, C. S. (2017). Pengaruh media sosial terhadap keputusan pembelian konsumen cheriemelalui minat beli. Performa , 1 (5), 594-603.

Putter, M. (2017). The impact of social media on consumer buying intention. 3 (1), 7-13.

Rashid, S., & Rashid, S. (2019). Mass media-an originator of pester power and materialism. NICE Research Journal, 85-98.

Rashid, S., Bukhari, F., & Shakir, K. (2020).Application of Social Power Theory To Elucidate Passive Parental Power And Child Influence In Family Purchase Decisions–An Empirical Study on Piaget’s Concrete Operational Stage. International Review of Social Sciences,8 (12).

Reza, J. M., & Samiei, N. (2012). The Effect of Word of Mouth on Inbound Tourists' Decision for Traveling to Islamic Destinations (The Case of Isfahan as a Tourist Destination in Iran). Journal of Islamic Marketing , 3 (1), 12-21.

Rohm, A. J., Gao, T. T., & Pagani, M. (2012). Brand in the hand: A cross-market investigation of consumer acceptance of mobile marketing. Business Horizons , 55 (5), 485-493.

Rudyanto, R. (2018). Pengaruh Pemasaran Jejaring Media Sosial Dan Keterkaitan KonsumenTerhadap Niat Beli Konsumen. Journal Manajemen dan Pemasaran Jasa , 11 (2), 177-200.

Samsudeen, S. N., & Kaldeen, M. (2020). Impact of digital marketing on purchase intention.

Sethi, G., Singh, & I., M. (n.d.). The Impact of Mobile Advertisement on the Students of Manipur University.

Sethi, G., Singh, I., Khan, I., et al. (2017). (Sethi, G., Singh, & I.)Khan, I., & Iftikhar, F. (2017). The Impact of Email Marketing, Mobile Marketing and Retargeting on online Consumer Buying Behavior.

Siamagka, N. T., Christodoulides, G., Michaelidou, N., & Valvi, A. (2015). Determinants of social media adoption by B2B organizations. Industrial Marketing Management , 51, 89-99.

Sumayya, U., Kumari, K., Rashid, S., & Shakir, K. (2020). Role of social media in Enhancing Employee Performance. International Journal of Psychosocial Rehabilitation, 24(04).

Downloads

Published

07-04-2023

How to Cite

Impact of Digital Marketing on Impulsive Buying Behavior. (2023). Journal of Marketing Strategies, 5(1), 23-45. https://doi.org/10.52633/jms.v5i1.284

Similar Articles

1-10 of 44

You may also start an advanced similarity search for this article.