Role of HRIS and Knowledge Sharing Behaviour towards Innovation Capability: Moderating role of Organizational Citizenship Behaviour

Madiha Shaikh; Mohsin Diwan; Ramesh Kumar

doi:10.52633/jemi.v3i2.75

Authors

Madiha Shaikh SZABIST Author
Mohsin Diwan Shaheed Zulfiqar Ali Bhutto Institute of science & Technology Author
Ramesh Kumar Shaheed Zulfiqar Ali Bhutto Institute of Science and Technology, Karachi Author

DOI:

https://doi.org/10.52633/jemi.v3i2.75

Keywords:

HRIS, Knowledge-Sharing Behavior, Organizational Citizenship Behavior, Employees' Innovation Capacity

Abstract

The objective of the study was to examine the impact of HRIS usage and knowledge sharing behaviour on the innovation capability of banking sector employees. The study also investigated the moderating role of organizational citizenship behaviour in the effect of HRIS usage and knowledge sharing behaviour on innovation capability. Resource-Based View and Organizational Citizenship Behaviour theories are applied in this research. This study is based on a quantitative approach for data collection and the data was examined using a correlational research design. The target population of this study is based on the employees of private banks of Karachi, Pakistan. The sample size was 187 responses which were analyzed using linear regression. The results showed that human resource information system usage has a positive and significant effect on employee’s innovation capacity. Similarly, knowledge-sharing behaviour was also found positive but had an insignificant effect on employee’s innovation capacity. The results also demonstrated that organizational citizenship behaviour has a positive and significant moderated effect on the relationship of human resource information systems and employee’s innovation capacity and in the relationship between knowledge-sharing behaviour and employee’s innovation capacity. This study provides a model to management leaders and practitioners who can look into employees’ creative capabilities and leverage them. The study suggests that certain actions need to be implemented by top management to foster a positive attitude towards employees' innovation capacity through proper HRIS usage and knowledge-sharing behaviour over the span of time. Lastly, implications and avenues for future research are also suggested at the end of the paper.

References

Abubakar, A. M., Elrehail, H., Alatailat, M. A., & Elçi, A. (2019). Knowledge management, decision-making style and organizational performance. Journal of Innovation & Knowledge, 4(2), 104-114. https://doi.org/10.1016/j.jik.2017.07.003

Afsar, B., Masood, M., & Umrani, W. A. (2019). The role of job crafting and knowledge sharing on the effect of transformational leadership on innovative work behaviour. Personnel Review. https://doi.org/10.1108/PR-04-2018-0133

Agostini, L., Nosella, A., & Filippini, R. (2017). Does intellectual capital allow improving innovation performance? A quantitative analysis in the SME context. Journal of Intellectual Capital. https://doi.org/10.1108/JIC-05-2016-0056

Ahmer, Z. (2013). Adoption of human resource information systems innovation in Pakistani organizations. Journal of Quality and Technology Management, 9(2), 22-50.

Akio, T. (2005). The critical assessment of the resource-based view of strategic management: the source of heterogeneity of the firm. Ritsumeikan international affairs, 3(1), 125-150.

Allameh, S. M., Hosseini, S. H., Samadi, A., & Darikandeh, A. (2017). The relationship between intangible organisational capitals, knowledge management, and organisational learning. International Journal of Knowledge-Based Development, 8(3), 249-270 and organizational citizenship behaviours. Asia pacific journal of information systems, 16(3), 29-47. https://doi.org/10.1504/IJKBD.2017.086416

Asurakkody, T. A., & Hee, S. (2020). Effects of knowledge sharing behaviour on innovative work behaviour among nursing students: Mediating role of self-leadership. International Journal of Africa Nursing Sciences, 100190. https://doi.org/10.1016/j.ijans.2020.100190

Azam, M. K., & Waraich, U. (2019). Factors Effecting Employee Turnover: A Study to Understand Organizational Retention Strategies. Journal of Entrepreneurship, Management, and Innovation, 1(1), 51-61. https://doi.org/10.52633/jemi.v1i1.42

Bacq, S., & Eddleston, K. A. (2018). A resource-based view of social entrepreneurship: How stewardship culture benefits scale of social impact. Journal of Business Ethics, 152(3), 589-611.

Bantha, T., & Sahni, S. P. (2021). The relation of servant leadership with followers' organizational citizenship behaviour (OCB): mediating role of generalized self-efficacy (GSE) and organization–based self-esteem (OBSE). Industrial and Commercial Training. https://doi.org/10.1108/ICT-02-2020-0024

Barišić, A. F., Pejić Bach, M., & Miloloža, I. (2018). Human resource information systems: Transactional and strategic paradigm. Paper presented at the Proceedings of the ENTRENOVA-ENTerprise REsearch InNOVAtion Conference, Split, Croatia, 6-8 September 2018. http://dx.doi.org/10.2139/ssrn.3283100

Barney, J. B. (1995). Looking inside for competitive advantage. Academy of Management Perspectives, 9(4), 49-61. https://doi.org/10.5465/ame.1995.9512032192

Bayraktaroğlu, S., & Atay, E. (2016). Strategic human resource management. In: Istanbul: Beta Publishing.

Bogler, R., & Somech, A. (2019). Psychological capital, team resource and organizational citizenship behaviour. The Journal of Psychology, 153(8), 784-802. https://doi.org/10.1080/00223980.2019.1614515

Bondarouk, T., Parry, E., & Furtmueller, E. (2017). Electronic HRM: Four decades of research on adoption and consequences. The International Journal of Human Resource Management, 28(1), 98-131. https://doi.org/10.1080/09585192.2016.1245672

Brandon-Jones, A., & Kauppi, K. (2018). Examining the antecedents of the technology acceptance model within e-procurement. International Journal of Operations & Production Management. https://doi.org/10.1108/IJOPM-06-2015-0346

Bromiley, P., & Rau, D. (2016). Operations management and the resource based view: Another view. Journal of Operations Management, 41, 95-106. https://doi.org/10.1016/j.jom.2015.11.003

Constance, N. W., Zawawi, D., Karim, J., Mansor, S. A., Sentosa, I., & Yusuf, R. N. R. (2019). Supervisory justice, organizational citizenship behaviour, and innovative behaviour: The mediating role of tacit knowledge sharing among nurses. http://dx.doi.org/10.6007/IJAREMS/v8-i4/6703

Flick, U. (2015). Introducing research methodology: A beginner's guide to doing a research project: Sage.

Fornell, C., & Larcker, D. F. (1981). Structural equation models with unobservable variables and measurement error: Algebra and statistics. Journal of marketing research, 18(3), 382-388. https://doi.org/10.1177/002224378101800313

Gibson, C. B., Gibson, S. C., & Webster, Q. (2021). Expanding our resource: Including community in the resource-based view of the firm. Journal of Management, 0149206320987289. https://doi.org/10.1177/0149206320987289

Hadad, S. (2017). Knowledge economy: Characteristics and dimensions. Management Dynamics in the Knowledge Economy, 5(2), 203-225.

Hadi, P., & Saerang, D. P. (2020). The influence of transformational leadership and employee integrity through organizational citizenship behaviour (OCB) on employee innovation in regency/city inspectorates. Journal of Business and Behavioural Entrepreneurship, 4(1), 81-90. https://doi.org/10.21009/JOBBE.004.1.06

Hair, J. F., Hult, G. T. M., Ringle, C., & Sarstedt, M. (2016). A primer on partial least squares structural equation modeling (PLS-SEM): Sage Publications. https://doi.org/10.1080/1743727X.2015.1005806

Hair, J. F., Ringle, C. M., & Sarstedt, M. (2011). Pls-sem: Indeed a silver bullet. Journal of Marketing Theory and Practice, 19(2), 139–152. https://doi.org/10.2753/MTP1069-6679190202

Hair, J. F., Sarstedt, M., Hopkins, L., & Kuppelwieser, V. G. (2014). Partial least squares structural equation modeling (pls-sem) An emerging tool in business research. European Business Review, 26(2), 106–121. https://doi.org/10.1108/EBR-10-2013-0128

Halisah, A., Jayasingam, S., Ramayah, T., & Popa, S. (2021). Social dilemmas in knowledge sharing: an examination of the interplay between knowledge sharing culture and performance climate. Journal of Knowledge Management. https://doi.org/10.1108/JKM-08-2020-0631

Harjanti, D., & Noerchoidah, N. (2017). The effect of social capital and knowledge sharing on innovation capability. Jurnal Manajemen dan Kewirausahaan, 19(2), 72-78. https://doi.org/10.9744/jmk.19.2.72-78

Kavanagh, M. J., & Johnson, R. D. (2017). Human resource information systems: Basics, applications, and future directions: Sage Publications.

Kaygusuz, İ. (2016). The impact of HRIS usage on organizational efficiency and employee performance.

Khan, N. U., Saufi, R. A., & Ahmed, A. (2021). Antecedents of organizational citizenship behaviour towards the environment in manufacturing organizations: using a structural equation modeling approach. Business Process Management Journal. https://doi.org/10.1108/BPMJ-02-2021-0102

Khashman, I. M. A., & Khashman, A. M. (2016). The impact of human resource information system (HRIS) applications on organizational performance (efficiency and effectiveness) in Jordanian private hospitals. Hospitals, 8(3).

Leary, M. R. (2004). Introduction to behavioural research methods: Pearson Education New Zealand.

Liao, S.-H., Fei, W.-C., & Chen, C.-C. (2007). Knowledge sharing, absorptive capacity, and innovation capability: An empirical study of Taiwan's knowledge-intensive industries. Journal of information science, 33(3), 340-359. https://doi.org/10.1177/0165551506070739

Magableh, A. N., & Al-Tarawneh, J. T. (2021). The Effect of Information Systems for Human Resource on the Capability of Individual Innovation in Jordanian Companies: A Conceptual Review. The Big Data-Driven Digital Economy: Artificial and Computational Intelligence, 393-413. https://doi: 10.1007/978-3-030-73057-4_30

Matimbwa, H., & Masue, O. S. (2019). Usage and challenges of human resource information system in the Tanzanian public organizations. Journal of Human Resource Management, 7(4), 131-137. doi: 10.11648/j.jhrm.20190704.17

Mauro, T. G., & Borges-Andrade, J. E. (2020). Human resource system as innovation for organisations. Innovation & Management Review. https://doi.org/10.1108/INMR-03-2019-0037

Moussa, N. B., & El Arbi, R. (2020). The impact of Human Resource Information Systems on individual innovation capability in Tunisian companies: The moderating role of affective commitment. European Research on Management and Business Economics, 26(1), 18-25. https://doi.org/10.1016/j.iedeen.2019.12.001

Naeem, A., Mirza, N. H., Ayyub, R. M., & Lodhi, R. N. (2019). HRM practices and faculty’s knowledge sharing behaviour: Mediation of affective commitment and affect-based trust. Studies in Higher Education, 44(3), 499-512. https://doi.org/10.1080/03075079.2017.1378635

Neuman, W. L. (2013). Social research methods: Qualitative and quantitative approaches: Pearson education.

Newman, A., Schwarz, G., Cooper, B., & Sendjaya, S. (2017). How servant leadership influences organizational citizenship behaviour: The roles of IMX, empowerment, and proactive personality. Journal of Business Ethics, 145(1), 49-62.

Nguyen, T.-M., & Malik, A. (2020). Cognitive processes, rewards and online knowledge sharing behaviour: The moderating effect of organisational innovation. Journal of Knowledge Management. https://doi.org/10.1108/JKM-12-2019-0742

Ologbo, A. C., Nor, K. M., & Okyere-Kwakye, E. (2015). The influence of knowledge sharing on employee innovation capabilities. International Journal of Human Resource Studies, 5(3), 102-110. http://dx.doi.org/10.5296/ ijhrs.v5i3.8210

Organ, D. W. (1988). Organizational citizenship behaviour: The good soldier syndrome: Lexington Books/DC Heath and Com.

Qamari, I. N., Dewayani, J., & Ferdinand, A. T. (2019). Strategic human resource roles and knowledge sharing: How do enhancing organizational innovation? Calitatea, 20(168), 86-92.

Rahmat Ullah Shah, S., & Mahmood, K. (2013). Knowledge-sharing behaviour in the dairy sector of Pakistan. Library Philosophy and Practice (917). Research Studies, 21, 389-402.

Riana, I. G., Rihayana, I. G., Ratih, K., & Dewi, I. A. (2019). Creating innovation through knowledge sharing and absorptive capacity. Polish Journal of Management Studies, 19. Ritsumeikan international affairs, 3(1), 125-150.

Razzak, F., Shaikh, S., & Siddiqui, A. (2019). Exploring Effects of Learning Styles on Learning Outcomes. New Horizons (1992-4399), 13(1).

Runyan, R. C., Huddleston, P., & Swinney, J. (2006). Entrepreneurial orientation and social capital as small firm strategies: A study of gender differences from a resource-based view. The International Entrepreneurship and Management Journal, 2(4), 455.

Saripin, M. S. B., & Kassim, E. S. (2019). Factors of innovative behaviour in Malaysia.

Scupola, A., & Pollich, Z. (2019). Adoption of human resource information systems in Danish SMEs. ITAIS and MCIS 2019-Digital Transformation and Social Innovation.

Siddiqui, S. H., Rasheed, R., Nawaz, S., & Abbas, M. (2019). Knowledge sharing and innovation capabilities: The moderating role of organizational learning. Pakistan Journal of Commerce and Social Sciences (PJCSS), 13(2), 455-486.

Suwanti, S., Udin, U., & Widodo, W. (2018). Person-organization fit, person-job fit, and innovative work behaviour: The role of organizational citizenship behaviour. European

Tabachnick, B. G., Fidell, L. S., & Ullman, J. B. (2007). Using multivariate statistics (Vol.

Valcik, N. A., Sabharwal, M., & Benavides, T. J. (2021). Existing Research on HRIS in Public Organizations. In Human Resource Information Systems (pp. 33-45). Springer, Cham. https://doi: 10.1007/978-3-030-75111-1_3

Yan, L., & Yan, J. (2013). Leadership, organizational citizenship behaviour, and innovation in small business: An empirical study. Journal of Small Business & Entrepreneurship, 26(2), 183-199. https://doi.org/10.1080/08276331.2013.771863

Yang, Z., Nguyen, V. T., & Le, P. B. (2018). Knowledge sharing serves as a mediator between collaborative culture and innovation capability: An empirical research. Journal of Business & Industrial Marketing. https://doi.org/10.1108/JBIM-10-2017-0245

Yoon, C. (2009). The effects of organizational citizenship behaviours on ERP system success. Computers in Human Behaviour, 25(2), 421–428. https://doi.org/10.1016/j.chb.2008.10.004

Zhang, L., Wang, H., Cao, X., Wang, X., & Zhao, K. (2012). Knowledge management component in managing human resource for enterprises. Information Technology and Management, 13(4), 341–349. https://doi.org/10.1007/s10799-012-0127-8