Factors Effecting Employee Turnover: A Study to Understand Organizational Retention Strategies

Authors

  • Muhammad Khaliq Azam Institute of Business Management Author
  • Usman Waraich Institute of Business Management Author

DOI:

https://doi.org/10.52633/jemi.v1i1.42

Keywords:

Employee Turnover, Turnover Intention, Job Satisfaction, Organizational Performance

Abstract

The resignation or leaving of employees, whether better or lower performing, created gaps causing understaffing, deterioration of service quality and further overburdening of remaining employees. This research basically aims at exploring and investigating the impact of factors including career growth opportunities, workplace environment, managerial support, rewards & recognition system, and work-life balance on ‘turnover intention’ specifically, it will deal with job satisfaction factors such as general working conditions, general working conditions, pay and promotion, work relationships, use of skills and abilities and work activities in relation to job satisfaction and employee turnover. To achieve the research objective, this study utilized the descriptive research design that employed mainly the survey questionnaires to gather information. Key findings revealed a positive significant correlation between the following factors on job satisfaction: pay and promotion, work relationships and the use of skills and abilities positively correlated to employee job satisfaction.

References

Abbasi, S. M., & Hollman, K. W. (2000). Turnover: The real bottom line. Public personnel management, 29(3), 333-342.

Bell, E., & Bryman, A. (2007). The ethics of management research: an exploratory content analysis. British journal of management, 18(1), 63-77.

Bryman, A., Bell, E., Mills, A. J., & Yue, A. R. (2007). Business research strategies. Business research methods, 226-238.

Cohen, J., Cohen, P., West, S. G., & Aiken, L. S. (2013). Applied multiple regression/correlation analysis for the behavioral sciences. Routledge.

Creswell, J. W., Klassen, A. C., Plano Clark, V. L., & Smith, K. C. (2011). Best practices for mixed methods research in the health sciences. Bethesda (Maryland): National Institutes of Health, 2013, 541-545.

Firth, L., Mellor, D. J., Moore, K. A., & Loquet, C. (2004). How can managers reduce employee intention to quit?. Journal of managerial psychology.

Iqbal, A. (2010). Employee turnover: Causes, consequences and retention strategies in the Saudi organizations. The Business Review, Cambridge, 16(2), 275-281.

Jalagat, R., Bashayre, A., Dalluay, V., & Pineda, A. P. (2017). Correlates the relationship of service quality, customer satisfaction and customer retention on selected restaurants in

Muscat, Sultanate of Oman. The International Journal of Business and Management, 5(9), 97-110.

Nzimande, N. B. (2012). High staff turnover: A study for the Gauteng Department of Finance. Unpublished master’s dissertation, University of South Africa, Pretoria, South Africa.

Ongori, H. (2007). A review of the literature on employee turnover.

Qadir, A., & Khan, M. M. (2016). Linking personality and emotional labor: The mediating role of relationship conflict and conflict management styles. Pakistan Journal of Commerce and Social Sciences (PJCSS), 10(2), 212-238.

Samuel, M. O., & Chipunza, C. (2009). Employee retention and turnover: Using motivational variables as a panacea. African journal of business management, 3(9), 410-415.

Steele, M. M., Fisman, S., & Davidson, B. (2013). Mentoring and role models in recruitment and retention: a study of junior medical faculty perceptions. Medical teacher, 35(5), e1130-e1138.

Published

15-07-2019

How to Cite

Factors Effecting Employee Turnover: A Study to Understand Organizational Retention Strategies (M. K. Azam & U. Waraich , Trans.). (2019). Journal of Entrepreneurship, Management, and Innovation, 1(1), 51-61. https://doi.org/10.52633/jemi.v1i1.42

Share